Terms & Conditions

1. Scope
Welcome to AstraLuxe. These Terms & Conditions (“Terms”) govern the use of our website and our services related to luxury apartment selection and relocation support. By accessing our website or using our services, you agree to these Terms. If you do not agree, please discontinue use immediately.

2. Services
AstraLuxe provides curated apartment listings, viewing coordination, rental document review, and related support services. Access to certain services may require prior registration and payment.

3. Registration & Access
You agree to provide accurate information and to keep any login credentials confidential. Sharing access with third parties is not permitted. We reserve the right to suspend or terminate access in case of misuse.

4. Intellectual Property
All content, trademarks, texts, graphics, and media on this website are the property of or licensed to AstraLuxe and are protected by copyright and other intellectual property laws. Unauthorized reproduction, distribution, or commercial use is prohibited.

5. Pricing, Payment & Refund Policy
All prices and fees for our services are clearly stated before agreement. Payment is due at the time of order confirmation.
Refund Policy: A full refund is available within 14 days of purchase, provided that no services have yet been delivered. If partial services have already been provided, proportional costs may be retained.

6. Use of Content
We grant you a limited, non-exclusive license to use materials provided under our services for personal purposes only. Sharing, publishing, or redistributing without prior written consent is not allowed.

7. Limitation of Liability
Our services are designed to support apartment search and relocation. AstraLuxe does not guarantee specific outcomes. To the extent permitted by law, our liability is limited to the amount you paid for the respective service.

8. Changes & Termination
We may update these Terms at any time. The date of the last update is shown below. Continued use of our services after updates constitutes acceptance. We also reserve the right to restrict or discontinue services at any time.

9. Governing Law
These Terms are governed by the laws of Switzerland. Place of jurisdiction for disputes is Basel, Switzerland.

Last Updated: September 23, 2025.